Users’ right to access and/or use the Site is subject to the terms of this Policy governing the collection, use and transfer of Users’ information.
Please read this policy carefully to understand how we handle and treat Users’ personal information.
1. Information Collected
1.1 The Site collects the information a User provides on the Site, including personally identifiable information about the User, including details such as first and last name, email address, mobile phone number, billing information and other contact details, demographic profile (like your age, gender, address, etc.,), as also other information a User enters into our system when using the Site, and transaction-related information. We retain the right to collect and analyse such data and other information relating to use of the Site. We may alsoseek, collect and process information pertaining to preferences/choices of Customers with respect to Merchants registered with us or the products purchased by Customers from Merchants. We retain exclusive rights in and over any studies, analysis, performance analytics (including meta data) pertaining to and/or based on information of the Users (including any class or category of such Users).
1.2 We also collect basic information about Users such as name, age, gender, location, e-mail address, status, etcat the time such User accesses the Site. In addition to the above, the Site may collect/elicit certain information automatically which shall include, but not limited to, the type of mobile device, the IP address of mobile device/personal computer, the operating system of mobile device/personal computer, etc using which the User accesses the Site.
1.3 The information collected may be used for the following, amongst other, purposes:
a. To facilitate the processing and fulfilment of orders placed by Customers on the Merchants;
b. Data analytics of transactions conducted between Customers and Merchants, including for the purpose of improving the services;
c. Such other purposes connected to the above.
We may also use or disclose information collected if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us; (b) protect and defend our rights or property, or our users. This includes exchanging information with other companies and organizations for fraud protection.
1.4 Merchants may use an outsourced transaction processing company/payment gateway in connection with processing payments Customers make for the orders placed on the Site. Users may be required to read, understand and accept the terms as applicable to the access/use of these sites. We are not responsible for any issues you may encounter with respect to such third-party sites/domains/arrangements/relationships.The said company/gateway/ third party service provider may retain, share, store or use User information in connection with the transaction(s) in question and for any other relevant and related purpose.
1.5 We may share your information with third parties in certain circumstances including:
a. Payment gateway service providers;
b. Messaging service providers (E-mail, SMS, WhatsApp)
c. Push notification service providers
d. Analytics platforms
1.8 We will retain User information for as long as is necessary to fulfil the purposes outlined in the policy or as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes
1.9 This Policy may be revised /modified from time to time, and the updated Policy as applicable at any relevant point in time will be available on the Site, which you are required to regularly review to update yourself thereof.
1.10 If you have any queries and requests relating to our use of your information or this Policy, you may email us at firstname.lastname@example.org write to us at the following address: 36/1 Golden Haven Apartments, Ground Floor, AD Block 10th Main Road, Anna Nagar, Chennai – 600 040